hyperx headset sounds muffled

I understand the theory why they thought it was a good idea but Windows never plays nice with it. It sounded muffled with 7.1 surround sound on OR off. It’s far more hassle than it’s worth. Press J to jump to the feed. Welcome to the HyperX Family. Hey u/YVNGCVLT, try doing what u/WhiteWolf_11 suggested already and see if it remedies the problem. Does anyone else have a solution? If you're still experiencing what you're describing as "muffled sound": Try connecting the headset to your PC directly using the 3.5mm jack and test to hear if it sounds the same or better/worse. It sounded muffled with 7.1 surround sound on OR off. The first thing I noticed is that they sound a little muffled: I don't know how to correctly explain this, but it's like when you are swimming and water gets in your ears, making every sound you perceive as if you were inside a bubble, maybe a little opaque too. Hope this helps. Just got my headset in today, and the first thing I noticed was that the sound quality was pretty muffled. I was originally outputting sound through the chat. and I'm not really impressed about them. Is there something I can do to make them sound clear? I have had this pair of Hyperx Cloud IIs for around a year now and have had no issues (run them off the headsets USB sound card) I just built a new computer on a ASUS Z390-a motherboard and now my friends are complaining that the mic sounds "muffled" . Then I tried plugging the headset directly into the audio jack. I don’t want to have to return these. Try using your headset with a difference device (via USB or 3.5mm) and check the audio quality then Not something I’d expect from a headset at this price point. I’ve already downloaded the software that goes with the mic. Not something I’d expect from a headset at this price point. HyperX est une marque d'équipement de jeu pour qui chaque joueur doit vivre un véritable sentiment d'inclusion. I'm sorry to post this but, since I'm at work at the moment and have only a little spare time after that, it would be really helpful to me to understand what I'm getting wrong. Sound quality was perfect. So, long story short, yesterday I bought a pair of Cloud Alpha, tried them a little while gaming (CS:GO, Rainbow Six Siege etc.) Press J to jump to the feed. I just purchased this headset and the sound is very muffled compared to the cloud 2's. I have updated the firmware for the alpha s with no luck. No matter who you are or how you play – We’re All Gamers. Make sure your cable is plugged in all the way, give the jack entering the headset a little twist while pushing it in to ensure a well seated connection. I'd like to use the alpha s dongle, however the decrease in sound quality just isn't worth it. Press question mark to learn the rest of the keyboard shortcuts. I was tinkering with the sound output settings and noticed that there was a "HyperX Cloud Alpha S Chat" AND a "HyperX Cloud Alpha S Game" output. I switched it over to game, and the sound quality improved immediately. look for speaker icon bottom right next to date and time, right click on it go to sounds, then in playback look for your headset double click on it, in advanced you'll see default format, choose 24bit 48000hz studio quality if its there and it should be fine, if its already like that then contact hyperx because maybe you got a faulty one. This was specifically when plugged in through the USB dongle, though. Edit: SOLUTION FOUND. Welcome to the HyperX Family. HyperX Cloud Alpha S sounds muffled. Just got my headset in today, and the first thing I noticed was that the sound quality was pretty muffled. If i use the alpha s usb dongle I have muffled sound in both headsets. Although I’d like to be able to use the USB dongle since it offers the surround sound as well as mic support, volume control, and mute. Having these seperate sound devices is hands down one of the dumbest ideas any peripheral maker has ever had. There doesn’t seem to be any drivers to install. I had a pair of in-ear Sony Extrabass and none of these problems were encountered before: I could distinguish sounds coming from all the four directions without any problem or uncertainty. Make sure your cable is plugged in all the way, give the jack entering the headset a little twist while pushing it in to ensure a well seated connection, Make sure that the "Listen to this device" option is unchecked (via Sound panel), Make sure there's no 3rd party audio software running on your PC that could alter the headset audio output, Check your in-game audio settings to see if the audio output is set to Stereo or 2.1/5.1/7.1 (if that option is available), New comments cannot be posted and votes cannot be cast. This was specifically when plugged in through the USB dongle, though. If i use the usb dongle included with the cloud 2's both headsets sound great. Press question mark to learn the rest of the keyboard shortcuts. No matter who you are or how you play – We’re All Gamers. Same thing goes for the footsteps, since I really have to concentrate to understand where they're coming from. They can still understand me fine but the quality is noticeably lower. Make sure that the "Listen to this device" option is unchecked (via Sound panel) Make sure there's no 3rd party audio software running on your PC that could alter the headset audio output Peu importe qui tu es et sur quoi tu joues, WE'RE ALL GAMERS. Headsets.

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